Resolved -
All support channels are back online! We love hearing from you all, and look forward to working with you in our full array of communications tools! ππ
Jun 30, 14:29 CDT
Identified -
Our most popular features are now back online and we're continuing to work on the remaining pieces. Notably, our email support is now back online with our familiar ticket features so we can support you as a team.
Update -
We are continuing to investigate this issue.
Jun 30, 00:20 CDT
Update -
We are continuing to investigate this issue.
Jun 30, 00:19 CDT
Investigating -
We are currently experiencing an outage of 4Schools helpdesk communication tools.
β Email support: available β Telephone support: down β Chat support: down β Support portal (support.4schools.net): down
Our support website portal and phone support are currently down. We are working to restore service as quickly possible. In the meantime, please continue to use our familiar support email channels. While we operate on temporary resources, responses to your support emails will look a little different than normal, but it will be the same familiar crew responding to your messages.
Jun 30, 00:18 CDT