tag:status.4schools.net,2005:/history4Schools Status - Incident History2024-03-27T21:50:29-05:004Schoolstag:status.4schools.net,2005:Incident/196810962024-01-14T00:00:16-06:002024-01-14T00:00:16-06:00SEEDS Maintenance Saturday night<p><small>Jan <var data-var='date'>14</var>, <var data-var='time'>00:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>19:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>13:50</var> CST</small><br><strong>Scheduled</strong> - SEEDS will be undergoing maintenance Saturday, January 13 from 7:00pm-midnight. Though extended downtime is not expected, SEEDS may occasionally be slow or unresponsive during this time. For a better experience, we recommend selecting a time outside of this maintenance window to work in SEEDS.</p>tag:status.4schools.net,2005:Incident/191108212024-01-09T15:20:36-06:002024-01-09T15:20:36-06:00Touch+ App - MNS & Push Notifications Down<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>15:20</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>08:47</var> CST</small><br><strong>Identified</strong> - A fix is in process and should be repaired by end of day Tuesday, Nov 14.</p><p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>14:17</var> CST</small><br><strong>Investigating</strong> - We are currently experiencing some issues with push, text (SMS), voice, and email notifications. At this time, it appears intermittent. We are working to identify and resolve the issue. Please report to support.cms@4schools.net.</p>tag:status.4schools.net,2005:Incident/186890132023-10-04T10:43:00-05:002023-10-04T10:43:33-05:00SEEDS is glitchy this morning<p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>10:43</var> CDT</small><br><strong>Resolved</strong> - Things are better now! Our developers have spotted the problem with the update, rolled back the changes, and are putting safeguards in place so that, much like Superman, the sequel will be better than the original attempt.<br /><br />If you are still experiencing glitches this morning, please try clearing SEEDS cache in your web browser. If SEEDS is still misbehaving, please contact your SEEDS support team for help.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>09:27</var> CDT</small><br><strong>Investigating</strong> - An update to SEEDS didn't go as planned, and we're seeing some problems: Some menus, buttons, and forms that don't behave like they should. Student data is safe, but the SEEDS application is difficult to use right now. Our developers are actively on a fix.</p>tag:status.4schools.net,2005:Incident/183999002023-09-11T11:05:09-05:002023-09-11T11:05:09-05:00Profiles Tool - Editing in Admin Interface<p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>11:05</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>15:52</var> CDT</small><br><strong>Identified</strong> - We are currently experiencing an issue with the "Profiles" tool in the CMS4Schools Admin Studio. The publicly visible tools are unaffected, but admins are currently unable to edit them.</p>tag:status.4schools.net,2005:Incident/181633952023-08-16T14:56:26-05:002023-08-16T14:56:26-05:00Touch & Touch+ App Repeat Notifications (Posts)<p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>14:56</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>09:45</var> CDT</small><br><strong>Investigating</strong> - On Wednesday, 8/16/23, Touch App users may experience a repeat notification from a previous post. We apologize for this inconvenience and are working to resolve this issue promptly.</p>tag:status.4schools.net,2005:Incident/180043692023-07-30T12:45:33-05:002023-07-30T12:45:33-05:00Sporadic instability on CMS4Schools websites this morning<p><small>Jul <var data-var='date'>30</var>, <var data-var='time'>12:45</var> CDT</small><br><strong>Resolved</strong> - An issue with memory management has been found and corrected, and the affected instance replaced. We should be back to full performance and resilience.</p><p><small>Jul <var data-var='date'>30</var>, <var data-var='time'>12:24</var> CDT</small><br><strong>Monitoring</strong> - This morning, CMS4Schools sites have been sporadically slow to load or unavailable. The problem was traced down to a malfunctioning server which was responsible for about 30% of requests. Some visitors would have had difficulty loading CMS4Schools sites during this time. The affected server instance has been removed from service and we're back to normal performance. We'll maintain a "Monitoring" status while the problem is addressed behind the scenes.</p>tag:status.4schools.net,2005:Incident/178340292023-07-15T10:08:44-05:002023-07-15T10:08:44-05:00SEEDS New School Year Maintenance<p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>10:08</var> CDT</small><br><strong>Completed</strong> - SEEDS has completed records transition to the 23-24 school year! <br /><br />With 1.21 gigawatts and 88 miles per hour, welcome to the future!</p><p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>07:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>08:01</var> CDT</small><br><strong>Scheduled</strong> - Upcoming scheduled maintenance notice - It is that time of year again, time to transition into the new school year. SEEDS will be unavailable on Saturday, July 15th from approximately 7:00 AM to 7:00 PM. Status updates will be posted here at https://status.4schools.net. We are sorry for the inconvenience.</p>tag:status.4schools.net,2005:Incident/178151642023-07-10T11:39:02-05:002023-07-10T11:39:02-05:00Email integration issues<p><small>Jul <var data-var='date'>10</var>, <var data-var='time'>11:39</var> CDT</small><br><strong>Resolved</strong> - Mailchimp has resolved this issue on their end. Email and links should now be working as normal.</p><p><small>Jul <var data-var='date'>10</var>, <var data-var='time'>10:31</var> CDT</small><br><strong>Identified</strong> - Mailchimp, our transaction email service, is experiencing issues. Emails will likely not send from 4Schools applications. Additionally, links within previously-sent emails will likely fail to work. We are working with Mailchimp to resolve the issue.</p>tag:status.4schools.net,2005:Incident/177329452023-07-05T14:43:22-05:002023-07-05T14:43:22-05:00CMS4Schools Admin Studio Maintenance<p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>14:43</var> CDT</small><br><strong>Completed</strong> - . . . annnnnd we're back! CMS4Schools Admin Studio is now back online and fully operational. Maintenance was completed ahead of schedule.<br /><br />Hopefully you were enjoying barbeque and fireworks through this maintenance window, rather than hitting refresh on your CMS4Schools login page. Thank you for your patience!</p><p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>15:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>15:47</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance at this time. Public sites will continue to be available to visitors, but the admin studio will be unavailable.</p>tag:status.4schools.net,2005:Incident/174930752023-06-06T16:00:47-05:002023-06-06T16:00:47-05:00Touch Mobile App sync is having issues<p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>16:00</var> CDT</small><br><strong>Resolved</strong> - ✅ This issue is now resolved!</p><p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>15:35</var> CDT</small><br><strong>Monitoring</strong> - An updated fix appears to have squashed the remaining bugs, and the Touch App is now syncing properly. We're keeping a close eye on it now. If no new problems are found, we'll mark this one as done.<br /><br />👞<br />🐛</p><p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>15:15</var> CDT</small><br><strong>Update</strong> - The fix has been partially effective, but some features of the Touch App Sync are still broken. We are tracking down the remaining bugs for systematic squishing. It shouldn't be long.</p><p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>14:48</var> CDT</small><br><strong>Identified</strong> - We have identified an unexpected change in a connection to a partner service, which appears to be causing this outage. Our developers are designing a candidate fix.</p><p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>14:38</var> CDT</small><br><strong>Investigating</strong> - We have detected issues syncing between CMS4Schools and the Touch Mobile App. We are currently looking into the scope and cause of this issue.</p>tag:status.4schools.net,2005:Incident/174214402023-05-30T11:39:56-05:002023-05-30T11:39:56-05:00SEEDS Performance issues during peak time<p><small>May <var data-var='date'>30</var>, <var data-var='time'>11:39</var> CDT</small><br><strong>Resolved</strong> - Performance has been steady since upgrades were installed. Thanks for your patience, and all you do for our kids!</p><p><small>May <var data-var='date'>30</var>, <var data-var='time'>10:54</var> CDT</small><br><strong>Monitoring</strong> - PDF generation is back online. We're continuing to monitor performance.</p><p><small>May <var data-var='date'>30</var>, <var data-var='time'>10:51</var> CDT</small><br><strong>Identified</strong> - PDF generation, which is responsible for reports and preview of forms, is currently offline for an upgrade as well. This should be brief.</p><p><small>May <var data-var='date'>30</var>, <var data-var='time'>09:29</var> CDT</small><br><strong>Monitoring</strong> - An upgrade has been implemented, and SEEDS is back online ahead of schedule. We're keeping an eye on performance and will take further action if needed.</p><p><small>May <var data-var='date'>30</var>, <var data-var='time'>09:23</var> CDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>May <var data-var='date'>30</var>, <var data-var='time'>09:10</var> CDT</small><br><strong>Identified</strong> - SEEDS has experienced a very high demand today, and hasn't been able to keep up. Service will be suspended briefly for upgrades this morning. We plan to be back online by 10:00am, and will provide updates if things change.</p>tag:status.4schools.net,2005:Incident/169937112023-04-28T09:16:11-05:002023-04-28T10:40:30-05:00SEEDS was down briefly due to an outage of a third-party dependency<p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>09:16</var> CDT</small><br><strong>Resolved</strong> - SEEDS has been reliable through this monitoring period. We'll mark this one as resolved. Internally, we are discussing how to make SEEDS more resilient against failures of third-party services. Thanks for your patience, and may your Friday only get better from here!</p><p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>08:53</var> CDT</small><br><strong>Monitoring</strong> - One of the services that SEEDS depends on had a brief period of unreliability this morning. They are back up and running. SEEDS is, too. And we are keeping an eye on it to make adjustments in case the problem comes back. We'll update at 9:15am CDT to resolve or provide an update on the issue.</p><p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>08:44</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.4schools.net,2005:Incident/167625542023-04-05T21:30:29-05:002023-04-05T21:30:29-05:00SEEDS brief maintenance tonight<p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>21:30</var> CDT</small><br><strong>Completed</strong> - Maintenance has been completed ahead of schedule. SEEDS is now available for use.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>21:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>14:00</var> CDT</small><br><strong>Scheduled</strong> - SEEDS will be offline briefly for some server maintenance tonight. The maintenance window is scheduled for 9:00pm-10:00pm CDT. During this time, the SEEDS application will be unavailable.</p>tag:status.4schools.net,2005:Incident/167425192023-04-03T21:01:18-05:002023-04-03T21:01:18-05:00Widespread DNS issue is affecting many Wisconsin school districts, including CMS4Schools customers<p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>21:01</var> CDT</small><br><strong>Resolved</strong> - DNS resolution is now working for all CMS4Schools customers, including those who were affected by this evening's outage.</p><p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>18:28</var> CDT</small><br><strong>Identified</strong> - A widespread DNS issue is affecting website and email service for many Wisconsin school districts. As a result, your CMS4Schools website may be inaccessible. Though the problem is not located in a 4Schools system, we have worked with Wiscnet to identify the issue. They have assigned engineers to further address this problem.</p>tag:status.4schools.net,2005:Incident/158832772023-01-19T11:41:43-06:002023-01-19T11:41:43-06:00CMS4Schools sites unavailable from some locations<p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>11:41</var> CST</small><br><strong>Resolved</strong> - ✅ Our CMS4Schools servers are back in their optimal configuration, and the problem has been resolved.<br /><br />🔎 If you're interested, here are some nerdy details about what happened:<br />At about 8:35 AM CT, a configuration update was deployed to CMS4Schools servers. This update included an increase in the number of sites to be hosted on those servers. That increase caused the HTTP server to go beyond a filesystem limit enforced by the operating system. As a result, that server stopped serving web content and started returning one of a few different messages. Because the error code was inconsistent, it wasn't affecting all of our visitors or monitoring systems in the same way. Some visitors were unaffected, and some were getting the same error message every time. Once it was clear that this issue was affecting visitors, and not just an internal issue, we opened this Incident at 9:08 AM CT.<br /><br />At 9:18 AM CT we identified and removed the failed server from operation. All customer sites saw immediate relief from the issue. After diagnosing and addressing the filesystem limit, we were able to put that server back in operation at 11:05AM CT. Monitors show normal traffic from that server to our visitors. <br /><br />To address this issue, we will be addressing the root cause by removing a legacy logging mechanism which was causing us to approach the the filesystem limitation unnecessarily. We will also be configuring smarter alerts that can help us spot this kind of issue more quickly.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>09:20</var> CST</small><br><strong>Identified</strong> - We have identified a server that is causing these problems, have put a temporary fix in place, and are continuing to work toward a proper solution.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>09:08</var> CST</small><br><strong>Investigating</strong> - We are receiving reports that CMS4Schools websites are unavailable for some visitors. The issue is not affecting all users and we are investigating to establish who is affected and what the cause may be.</p>tag:status.4schools.net,2005:Incident/158058972023-01-10T16:49:56-06:002023-01-10T16:49:56-06:00Video library features currently unavailable<p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>16:49</var> CST</small><br><strong>Resolved</strong> - Video library has been working 100% reliably today. This issue is now resolved.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>06:51</var> CST</small><br><strong>Monitoring</strong> - Eduvision has implemented a fix overnight, and we are seeing successful requests to manage Video Library. We are in touch with their development staff and are monitoring the results to be sure Video Library continues to be reliable.</p><p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>16:36</var> CST</small><br><strong>Investigating</strong> - We are currently experiencing connectivity problems with the management interface for our Video Library. Management and upload of videos is currently not working for CMS4Schools admins. Published videos are currently available as normal.</p>tag:status.4schools.net,2005:Incident/157740142023-01-04T21:31:56-06:002023-01-04T21:31:56-06:00Trouble brewing from 4Schools email provider<p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>21:31</var> CST</small><br><strong>Resolved</strong> - With notice from MailChimp that they are satisfied with their fix, this issue should now be resolved. <br /><br />Logs show that many emails were queued and were delivered upon restoration of service. However, a small number of messages were not delivered and MailChimp is not able to guarantee which messages those are. If you expected an important message to be sent from a 4Schools product between 4pm and 8pm today, you may want to take measures to ensure the message was actually received, or resend it. We apologize for this inconvenience.</p><p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>20:05</var> CST</small><br><strong>Monitoring</strong> - Mailchimp/Mandrill has started responding, and sending emails. Mailchimp has not yet reported a fix on their Twitter status page (https://twitter.com/mailchimpstatus), so we're watching their progress and our mail logs. We're optimistic, but aren't ready to mark this one Resolved just yet.</p><p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>16:21</var> CST</small><br><strong>Identified</strong> - Messages sent from 4Schools products are currently unreliable. When this outage is resolved, you may need to resend messages to be sure they are received.<br /><br />When you use a 4Schools product to send an email, Mailchimp is the service provider that delivers that message behind the scenes. Usually this is the most reliable way to deliver such a large volume of mail. However, Mailchimp is currently experiencing problems. As a result, when you send messages from 4Schools products at the moment, they might fail to be delivered. And if they are delivered, the links inside won't work.</p>tag:status.4schools.net,2005:Incident/144926752022-12-07T06:53:46-06:002022-12-07T06:53:46-06:00SEEDSv3 (the previous version of SEEDS) is currently unavailable<p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>06:53</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>07:09</var> CST</small><br><strong>Monitoring</strong> - SEEDS is now operating normally. Some heavy operations are also underway for reporting periods so we will continue to monitor performance closely.</p><p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>06:43</var> CST</small><br><strong>Update</strong> - Status update: <br /><br />🟢 SEEDS v4 (the current version of seeds) is still responsive as normal. <br /><br />🟡 SEEDS v3 (the previous version of SEEDS) is now also responsive, but some background tasks are not yet online.</p><p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>06:18</var> CST</small><br><strong>Investigating</strong> - We are currently investigating the issue. In the meantime, the new version of SEEDS (the one with a green background) is working normally.</p>tag:status.4schools.net,2005:Incident/126855282022-11-01T14:27:26-05:002022-11-01T14:27:26-05:00WISEData connectivity slowdowns<p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>14:27</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>14:15</var> CDT</small><br><strong>Update</strong> - Things are returning to normal: WISEData integration is now performing normally, and WISEData screens in SEEDS are more responsive as a result. No changes to our integration were required.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>13:15</var> CDT</small><br><strong>Monitoring</strong> - Our connectivity to WISEData is currently running slowly. As a result, some pages in SEEDS may be slow because the SEEDS server is waiting for WISEData integration. Though our options are limited during these periods, we are monitoring connectivity stats closely and will make adjustments to SEEDS connectivity if necessary to provide you with the best experience possible under the circumstances.</p>tag:status.4schools.net,2005:Incident/114191542022-10-04T15:08:25-05:002022-10-04T15:08:25-05:00Wisconsin School Districts affected by large DNS outage<p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>15:08</var> CDT</small><br><strong>Resolved</strong> - No further DNS outages have occurred since the last update.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>12:26</var> CDT</small><br><strong>Monitoring</strong> - We are seeing 100% DNS resolution for the affected domains right now. This incident will be kept open to provide updates until 3:00pm if no further outages occur.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>11:58</var> CDT</small><br><strong>Identified</strong> - A large DNS outage is affecting many Wisconsin school district websites from all web providers, including CMS4Schools. Outages may come and go sporadically. We are in communication with the DNS provider to provide diagnostic information and assistance where appropriate.<br /><br />✉ This DNS outage may also affect other services that you host on your domains, such as email, proxy, and VPN service. If your email is affected by this outage, messages may be delayed.</p>tag:status.4schools.net,2005:Incident/112076442022-09-24T11:35:07-05:002022-09-24T11:35:07-05:00SEEDS will be offline for maintenance this weekend<p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>11:35</var> CDT</small><br><strong>Completed</strong> - Maintenance went very well, and has been completed ahead of schedule. 🟢SEEDS4Schools is now back online! Thank you for your patience today.</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>23:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>09:28</var> CDT</small><br><strong>Scheduled</strong> - SEEDS will be offline for maintenance late Friday night through Saturday night for maintenance.<br /><br />🔴 SEEDS will be closed at Friday, September 23 11:00PM CDT<br />🟢 SEEDS will reopen by Saturday, September 24 11:00PM CDT<br /><br />During this time, all SEEDS functions will be inaccessible.</p>tag:status.4schools.net,2005:Incident/110302002022-08-31T23:05:49-05:002022-08-31T23:05:49-05:00SEEDS is down for maintenance<p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>23:05</var> CDT</small><br><strong>Resolved</strong> - Upgrades are complete. SEEDS is back up and running. We will monitor performance throughout peak periods tomorrow to verify performance improvements.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>22:59</var> CDT</small><br><strong>Identified</strong> - SEEDS Application Servers are undergoing upgrades to improve performance. Downtime is expected to be 30 minutes.</p>tag:status.4schools.net,2005:Incident/109044122022-08-25T07:56:44-05:002022-08-25T07:56:44-05:00WISEData is currently down<p><small>Aug <var data-var='date'>25</var>, <var data-var='time'>07:56</var> CDT</small><br><strong>Resolved</strong> - This issue is now resolved. DPI Has resumed normal operations on their side of the WISEData integration. In turn, SEEDS has also resumed sending records.</p><p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>16:45</var> CDT</small><br><strong>Monitoring</strong> - DPI his become aware that their applications are currently down. In order to improve SEEDS performance and reduce traffic to DPI while they restore service, WISEData Integration is currently suspended in SEEDS. All other functions in SEEDS are functioning normally.<br /><br />Our team will monitor communication from DPI and restore connectivity as soon as possible.</p>tag:status.4schools.net,2005:Incident/105830222022-07-18T09:21:42-05:002022-07-18T09:21:42-05:00Email Notifications Not Operational<p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>09:21</var> CDT</small><br><strong>Resolved</strong> - We have been able to complete restoring email sending across all applications. Thanks for your patience while we worked to resolve this issue.</p><p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>23:50</var> CDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>23:50</var> CDT</small><br><strong>Update</strong> - We have restored email delivery for notifications for all of our 4Schools applications with the exception of I-Forms within CMS4Schools only. We are continuing to restore this functionality to CMS4Schools I-Form notifications and will provide an update with more information as soon as more is available.<br /><br />Thanks for your patience while we worked on this issue throughout our 4Schools platforms. We will continue to work on restoring the remaining functionality for CMS4Schools.</p><p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>14:30</var> CDT</small><br><strong>Investigating</strong> - We are aware of an issue with the ability for notifications to be sent through all of our 4Schools applications including ADAPT4Schools, CMS4Schools, Calendar4Schools, MyQuickReg4Schools, SEEDS4Schools, and WebOffice4Schools. We are working with our underlying email provider to resume functionality. We do not have an estimated time of restoration of this functionality that we can share. As soon as we have something more to share, we will update this incident.<br /><br />All other functionality of our 4Schools applications remain operational at this time.</p>tag:status.4schools.net,2005:Incident/105794182022-07-17T22:00:36-05:002022-07-17T22:00:36-05:00SEEDS4Schools Annual Maintenance<p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>22:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>22:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>09:08</var> CDT</small><br><strong>Scheduled</strong> - As previously mentioned in the SEEDS4Schools July newsletter and the announcements on the SEEDS4Schools Dashboard, SEEDS4Schools will be unavailable beginning on July 14 at 10:00 PM until July 17 at 10:00 PM due to annual system updates, maintenance, and to transition into the new school year.<br /><br />We're looking forward to releasing to you a modernized SEEDS4Schools following this maintenance window. Thanks for your patience and understanding while we make these improvements!</p>